See What People Are Saying About Us
Rhonda represented me on the sale of my home in October 2017. She is extremely knowledgeable regarding local market dynamics and exhibited the highest degree of professionalism in all aspects of her representation as a seller's agent. She is extremely practical, very savvy and creative in negotiations, and is a polite but zealous advocate. She listened and actively responded to my needs as a seller and it was a pleasure to work with her. If you are looking for a no nonsense, practical business oriented agent who will listen and respond to your needs, look no further. I recommend her without hesitation!
Rhonda and her team did a great job helping us sell our house. Rhonda is extremely knowledgeable about the inside-the-beltway Silver Spring market. Her communication style is no-nonsense and easy-going but she was diligent and persistent when it came to marketing, selling and closing on our house. Her team (Maura) also helped us to find a nice rental home nearby. I highly recommend Rhonda to anyone looking for a realtor in this unpredictable market.
I cannot recommend Rhonda and her team more highly. To begin with, she's expert at what she does, was incredibly responsive, provided great advice and guidance and knows the Silver Spring real estate market like the back of her hand. Additionally, she is just a lovely human being who is a joy to work with. She helped me and my brother sell our parent's home in Maryland even though both of us live out of state. This meant that she and Gordon Young had to be our eyes and ears looking after an empty house and more than once had to run over to let a workman in, check on an errant alarm, etc. She truly went above and beyond and did it all willingly and with a smile. Her insight and recommendation on what to do to get our house ready to put on the market were spot on and every resource such as a contractor or stager with whom she put us in contact were professional and made our lives so much easier. If you are looking to buy or sell a house in Silver Spring or thd surrounding area you MUST talk to Rhonda.
-Rosanne Zusman Jacobs
"We’ve known Rhonda for several years and value her professionalism, integrity, patience. She’s an excellent realtor and has been with us every step of the way through purchasing a new home and selling. Her advice is always spot-on, she has long-standing relationships in our community and is always there when you need her. We sing her praises and recommend her unequivocally!"
- Lauren Beck & Brett Heimov
"Rhonda was recommended to us by a few friends as THE expert to work with in Silver Spring as we were buying our first single family house. Rhonda definitely knows the ins and outs of this neighborhood, and she found us the perfect house. Rhonda also sold our condo and expertly handled an extremely difficult V.A. loan process from our buyer. But, most importantly, Rhonda has become a good friend of ours in this process. She is personable, easy to talk to, professional, and she has a great sense of humor. She genuinely cares for her clients, and it's no surprise that many of us end up staying in touch with her long after the buying and selling process is done. She is the first person I recommend when someone is looking for a real estate agent in the area. She is simply the best!"
- Colleen & Gene Campbell
"I saw an ad for a first time home buyers info session hosted by the Help Me Rhonda team on Facebook and we decided to check it out. We definitely did not regret going to the session. We collected so much information about the home buying process and enjoyed getting to know the team that by the end of the session we knew we wanted to work with them. Deciding on which realtor we wanted to work with was tough because we liked both of the realtors that we met, but after mulling over it for a bit, we felt that Maura was the best one for us, and we were so right. Maura was so much fun to work with and she really took care of us. We truly felt like she knew us and had our best interests in mind. She was definitely spot on with her ideas of what we would like and what we wouldn't like, so we never felt like our time was wasted or we were being led astray and we knew we could trust her. One thing we truly appreciated was that she never pressured us to do anything, in fact even at the info session we never felt pressured to commit to working with the team.
We were able to find our house the first time we went out looking. The house wasn't initially on the list to be viewed that day, but Maura thought we might like it and we fell in love with it when we saw it. I think she stayed with us in that house for about an hour or so, just sitting and enjoying it and waiting while my father in law came to check it out. (Maybe all realtors do that, but we thought it was super sweet of her to indulge us like that). There were a few bumps along the way to getting the house, but Maura was right there with us at every hump. Sadly, we closed on the house and our time with Maura came to an end but the ride was great.
Not only is the Help Me Rhonda team wonderful, but their recommendations have been nothing short of prefect and we have enjoyed working with everyone so far. From financing, to home inspection, to closing we were very pleased with the quality of work provided by everyone.
We would definitely recommend the Help Me Rhonda team without a doubt; you would be in great hands."
- Nik & Francesca Hamilton
"Rhonda and her team were great to work with through the process of selling our home. Rhonda is very knowledgeable about our neighborhood and surrounding neighborhoods. I was very anxious about the whole process as we had heard horror stories about realtors and the home selling process, but Rhonda and her team were great communicators. We felt like they had our best interest at heart. She never pushed us to lower the price, even after the house was on the market for a few weeks. Rhonda offered up suggestions and went above and beyond to advertise our home. I have recommended her to local friends and will continue to do so!"
- Kelly Jackson
"We worked with Maura Fitzgerald, one of Rhonda's team mates, when buying our home and we couldn't have been happier. Maura was extremely professional, patient, and knowledgeable. She did such an outstanding job making sure our interests as buyers were represented and protected in every step of the process. Her responsiveness, no matter the day or time, was superb. She never pressured us when showing houses. She often would say that the house we were looking at wasn't going to be a good fit for our budget or the ideas of expansion we had in mind. She helped us find a home we are so happy in and feel great about. I would recommend Rhonda and anyone on her team a million times over."
- Josie Leonard
"We were extremely pleased with our experience working with Rhonda to sell our home. Rhonda was with us every step of the way, from planning the timing of putting our house on the market, assisting with advice on preparing our home for sale, and most importantly, bringing us qualified buyers when the house was on the market. Rhonda is extremely responsive and she brings a lot of value to the table with her experience in the local area, and her vast list of contacts. Plus she is professional but personable: great to work with. I recommend her highly and without reservation!"
"Rhonda was very helpful in a very complex sale of my home in Silver Spring. She is professional and trusted adviser in every respect. Happy to be reference in any way I can support her with other potential sellers."
"Rhonda was amazing at helping us negotiate selling our house and buying a bigger house in our neighborhood. She knows the market like the back of her hand, didn't promise us anything she couldn't deliver, and was great to work with. We needed a certain price, which she got for us, and she helped us stay patient to get the buyer we needed, all while also balancing our contract to buy another house contingent on the sale of our current one. Rhonda was a great resource for understanding the process, always available when we had questions, and honest with us every step of the way. I would recommend her to anyone!"
"Rhonda worked with us for over a year to make sure we found the right house for our family and to sell our previous home for top dollar. Rhonda was kind, responsive and went beyond what she needed to do to ensure a smooth transition between our homes."
-Jason & Julie Peller
"Rhonda guided me through what had to be an extremely expedient home sale experience due to a relocation across the country. I basically left my home in her hands while I headed West, and she took charge of several home improvements and staging. She even handled payment of service providers once the home sold. Despite challenging winter conditions, she was able to sell my home rapidly, and kept me abreast of proceedings on an almost daily basis at certain stages of the process. I did not have to return to the area for closing given Rhonda was "helping me" so diligently. In my situation, she truly lived up to her motto - "Help Me Rhonda". I highly recommend her."
- Catherine Higgins
"I give the highest marks to Rhonda Mortensen and the HelpMeRhondaRealEstate team. The home that was being sold belonged to my late mother and was being sold out of her trust. The house is located in Silver Spring, Maryland. I am the trustee and I live in San Francisco, California. Rhonda and her team took the lead in getting the house ready for sale, which was a big relief for me. We received an offer at the asking price in a short period of time. It was a very clean offer and the sale closed within two weeks from receipt of the offer. It couldn’t have gone more smoothly. I can’t say enough good things about my experience. Finally, Rhonda and all her people are very professional and, importantly, very nice. I give them my unqualified recommendation."
- Sharon Morrissey
"Catherine Soffronoff recently helped me purchase a home. Her steady, professional guidance every step of the way was comforting. Catherine and her team kept me informed and communicated with me beyond my expectations. If you are looking to buy, rent, or sell a property you won't be disappointed with Catherine!"
- Jennifer Brennan
"My husband and I worked with Gordon to rent our current house three years ago; when we decided to start looking to buy, we immediately reached out to Gordon again. Because we were taking an unhurried approach to our search, we wanted to work with someone who would be responsive and professional, but also flexible. This is where Gordon excels.For any given week, Gordon wouldn't know if we would want to see zero houses or three, but as soon as we reached out with a request or question, he would respond and follow up immediately. We felt that we could rely on Gordon for expertise about the process as well as the geographical area. We had a great experience working with him. Thanks to everyone on the team!"
- Isabelle Johnson
"I just purchased a condo in Silver Spring with the help of Gordon Young, Jr - my realtor. Gordon is with Long & Foster based in Bethesda/Silver Spring. Gordon is outstanding to work with! He is very responsive and really knows the market. If you or someone you know is in need of a great realtor, please consider contacting Gordon!"
- Bill Turner
"Rhonda and Gordon are inarguably the best realtors in the Washington Metropolitan Area! My twin sister and I purchased and sold many homes in the DMV and we could not have done it without Rhonda and Gordon's expertise, professionalism, and amiableness. We will definitely call Rhonda and Gordon when purchasing another property. Lastly, I must say Rhonda and Gordon make dreams come true. Team work really does make the dream work!"
- Allison Robinson
"Rhonda and her team are absolutely great to work with. Selling and buying homes can be incredibly stressful, but they were there every step of the way to help us through it. Rhonda’s style is forthright and friendly – not at all pushy. She really is looking out for the interests of her clients. In addition to her counsel with the contract process, she and Gordon helped set us up with great, local service providers – painters, contractors, inspectors, home organizers, movers and more. They were always responsive when we needed them. I would recommend Rhonda and her team unconditionally!"
- Dan Adcock & Pam Wasserman
"After going through an incredibly difficult and eventual botched sale of our condo with another company, we turned to Rhonda and her team. They literally saved the day. Rhonda had our place listed the same week we signed with them, a competitive offer within a week and sold within 3 weeks . The overall experience was amazing and we couldn't have been happier."
- Eric and Laura Fegraus
"Rhonda Mortensen was my agent for the sale of my house in the Woodmoor community of Silver Spring, Md., and is someone who I would strongly recommend to buyers and sellers alike. Her tenacity, professionalism and forthright honesty were unmatched in my numerous experiences with real estate agents over many years of buying and selling houses. While I always focus on the “bottom line” in any business relationship, Rhonda’s optimistic and warm and engaging personality replaced any cynicism I had toward her profession with the belief that the sale of my house for the best price possible was as important to her as it was to me. She never stinted on time or effort to achieve that goal with the result being six weeks between listing and final settlement. My only regret in such a quick sale is that our professional relationship ended so quickly. I hope that the friendship my wife and I formed with Rhonda will last a lifetime."
- Richard Claypoole
"Rhonda and her team recently helped us buy our first home. We reached out to her on the strong recommendation of our landlord, and we couldn't have asked for a better experience.
Rhonda worked with us for about two months as we navigated buying a home in a seller's market. She guided us through competitive offers on three houses, and we were comfortable the whole time. In the end, Rhonda helped us beat out four other offers to land our favorite home of the bunch. Throughout the whole process, Rhonda and her team were available all the time. She was simultaneously very efficient with our time, while at the same time willing and able to revisit our concerns and help us move past them. Rhonda and the team accommodated our busy work schedules, and found time for us whenever we needed it. For a great experience from start to finish, we are very pleased to recommend Rhonda Mortensen."
- Andrew Leach & Simmie Berman
"Rhonda’s excellent qualities are many: responsive, available, timely, trustworthy, knowledgeable, energetic, upbeat. She was sensitive to my personality, straightforward, realistic, incisive in spotting the right properties, never wasted my time, and a great advisor during the purchase process. She is also supported by a hardworking, talented team. Start to finish, it was a pleasure to work with Rhonda in finding my new home!"
- Katie Britton
“We have loved working with Rhonda on the past three home sales (2 listings and 1 buyer). She was helped us navigate both the seller and buyer process without a hitch. In each instance, she was instrumental to the overall success of the transaction. We couldn’t be more pleased having her as our Realtor and would recommend her to anyone looking for a results-driven professional.”
- Gregg Brown
"Rhonda made the buying of a house as pain-free as possible. She went WAY beyond what could reasonably be expected of an agent and, later, when I needed a tenant for the house, she handled it in the same, prompt, professional way. By which I mean she found a good tenant quickly, made the process hassle-free for me, and did it all with an ease and warmth that makes you know you are in good hands. I need to sell a different house in a couple of years, and she will be the first call I make."
- Norman Maynard
"I have worked with Rhonda several times over the past couple of years, and she has made the stressful process of selling and buying a house much less stressful. She truly is an expert - and proved to be especially knowledgeable about homes in Silver Spring. And I truly believe that Rhonda's deep roots in the community, as well as her great reputation, were the deciding factor in getting our house over multiple other offers."
- Gene Logan
"Making the first call to Rhonda Mortensen was the most important part of buying my first home. Rhonda made every step of a daunting process easy and fun. We spent multiple weekends looking at houses from Capital Hill to Bethesda and Rhonda provided excellent feedback about the pros and cons of each property. In the end I settled on the perfect property and could not be happier. Thanks Rhonda!!"
- Chris Brown
"We had a whole team at our disposal taking care of all our needs. I knew that we were supported every step of the way even when our sellers (the house we bought) were very difficult. Rhonda, Gordon and Sheri did everything they could to make our home buying experience as smooth as possible. The depth of connections for everything we needed from an electrician to a lender was incredibly helpful. Bonus- Rhonda makes me laugh:)"
- Cindy & Tim
"Rhonda sold our former home and got us a better price than we expected during a tough period for the market. She also helped us find our new home and did a great job on negotiating the transaction. She has a calm demeanor and is patient -- good traits to have since selling and buying real estate can be stressful. If we ever plan to sell again, we'll be calling Rhonda. :)"
- Lou Welanetz
"Working with Rhonda was the best decision we made when both selling our townhome and buying our new home. We found the home we wanted, and needed to sell our townhome in order to make the purchase happen of our new woodmoor home. Rhonda listed and had a ratified contract on our townhome in Arlington in one week for the price we wanted, and got us into our Woodmoor home in the midst of a bidding war. I have recommended to multiple people to take full advantage of Rhonda’s team and services and will always recommend the HelpMeRhondaRealEstate team to anyone in the DMV area who are looking for the best possible real estate experience in a completely crazy real estate town."
- Greg McCarthy
"We had a great experience with Rhonda in finding a home that suits our needs. Being new to the area, she had the knowledge and expertise that we needed to find the best fit for us. She was always there for questions, gave valuable input, and moved quickly. She is lovely to be around and we highly recommend Rhonda to anyone that we can."
- Cheri Wood
"We can't speak highly enough about the time and effort that Cari Jordan put into helping us find our first home. Not only did Cari use her realtor expertise coupled with her vast knowledge of the area, she went the extra mile to make sure that our long distance search entailed only homes that fit our criteria. Personable, as she is professional, we highly recommend Cari Jordan to anybody looking to find their dream home."
- Sarah & Brad
"We had a fabulous experience dealing with Rhonda as our realtor. She sold our home and found us a new one, all with in three weeks. Rhonda was always available for any questions or concerns we had. She set up our inspection, settlement and moving company, which was a hugh help. We would highly recommend Rhonda and her team."
- Liz Baldini
"I have worked with Rhonda to buy and sell two homes. She took the time to understand my needs, provided expert advice, and shared her deep understanding of the local real estate market. She explained every step of the process and made certain that I was satisfied. Her customer service is fabulous and she is fun to work with! Rhonda and the HelpMeRhonda Team provide the expert knowledge, insight, and guidance that buyers and sellers need to navigate the real estate process."
- Mim Landry
"We met Rhonda through a work colleague and were immediately impressed with her openness and candor. We spent some time together talking about real estate in general before diving into the minutiae of our own needs and we felt supported and educated about the range of options that were out there for us. She was not pushy and she realized that we had several options when it came to working with realtors. Because she was so open and easy to speak with, we opted to work with her. We were fortunate in that she is also one of the nicest--not just her, mind you, but her team. She was responsive, easy to work with, wonderful with our young daughter, and a pleasure to be with. We feel very fortunate to have found her and we're loving our new house for our growing family."
- Joe Viola
"I truly enjoyed working with the HelpMeRhondaRealEstate Team. Both Rhonda and Gordon were easily accessible, listened to our needs in terms of selling our old home and purchasing the new one. Rhonda knows this area better than any realtor I've worked with. She's also honest, fun to work with and goes above and beyond in terms of closing the sale. If you're looking for a local realtor, give her a call. You will not be disappointed."
- Selena Malott